Dementia Care Home

Magnolia House Residential Care Home

Chesterfield Road North, Pleasley, Mansfield, Nottinghamshire, NG19 7RA

Residential homes

At a Glance

The information you need to decide whether this home warrants a closer look.

DCC Family Score
72/ 100
Weighted from family reviews
Dementia SpecialismConfirmed

Residential homes

Families Rate The Staff72 / 100

Staff warmth score

“Well Looked After”70%

of reviewers answered yes

Good to know

  • Registered beds62
  • SpecialismsCaring for adults over 65 yrs, Dementia
  • Last inspected2021-12-25

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The Evidence

What the review data, the inspection reports, and the dementia-care evidence base tell us about this home.

Section 01

What families say

Families visiting Magnolia House often mention feeling warmly received by staff who make time for them. The home organises various activities and entertainment throughout the week, giving residents plenty to look forward to. Staff have been known to mark special occasions too — one couple were delighted when the team made an effort to celebrate Valentine's Day together.

The eight family priority themes

  • Staff warmth72
  • Compassion & dignity72
  • Cleanliness70
  • Activities & engagement65
  • Food quality65
  • Healthcare68
  • Management & leadership72
  • Resident happiness70
Section 02

What inspectors found

Inspected 2021-12-25

  • Is this home safe?

    Good
    The inspection rated this domain Good. Beyond confirming that rating, the published text does not describe specific safety observations, such as how medicines are managed, how falls are logged and learned from, what night staffing looks like, or how infection control is maintained across the 62-bed home. The home is a residential rather than nursing setting, so clinical risk management sits with visiting healthcare professionals rather than on-site nursing staff.
    Verified by inspector
  • Is the care effective?

    Good
    The inspection rated this domain Good. The published text does not provide specific detail about training programmes, care plan quality, GP access arrangements, or how the home manages nutrition and hydration for people with dementia. The home is registered as a residential setting, meaning nursing-level clinical assessment relies on visiting professionals such as GPs and community nurses rather than in-house nursing staff.
    Verified by inspector
  • Is this home caring?

    Good
    The inspection rated this domain Good. No specific observations of staff interactions, resident testimony about how they are treated, or examples of dignity and privacy being upheld are included in the published text. This is the domain families care about most, and the lack of specific detail here is a genuine gap in what the published findings can tell you.
    Verified by inspectorResident testimony recorded
  • Is the home responsive?

    Good
    The inspection rated this domain Good. The published text does not describe the activities programme, how the home tailors engagement to individuals with advanced dementia, whether end-of-life care planning is in place, or how the home responds to individual preferences in daily life. For a home specialising in dementia care, the responsiveness domain is particularly important because the needs of people with dementia change frequently and unpredictably.
    Verified by inspector
  • Is the home well-led?

    Good
    The inspection rated this domain Good. The published text names Miss Gemma Louise Elliott as the registered manager and Mr David Haigh as the nominated individual for the provider, Haigh Healthcare Limited. No specific detail is provided about management visibility, staff culture, governance arrangements, or how the home handles complaints and feedback. A named registered manager in post is a positive structural indicator, but the inspection does not describe what her leadership looks like in practice.
    Verified by inspector
  • Source: CQC inspection report →

    Section 03

    What the evidence base says

    Magnolia House specialises in residential care for adults over 65, with particular expertise in supporting those living with dementia. The home's dementia care includes structured activities designed to engage residents at different stages of their journey. Staff work to create a secure, familiar environment where those with dementia can maintain their daily routines with appropriate support. All areas worth probing directly during a visit.

The DCC Verdict

Our editorial view, built from the three lenses: what families tell us, what inspectors record, and how the home sits against good dementia-care practice.

72/ 100

DCC Family Score

Magnolia House received a Good rating across all five inspection domains, which is a solid baseline. However, the published inspection text contains very limited specific detail, observations, or direct testimony, so most scores sit in the mid-range rather than the higher bands that strong specific evidence would warrant.

Homes in East Midlands typically score 68–82.

The three-lens summary

Lens 01

What families tell us

Families visiting Magnolia House often mention feeling warmly received by staff who make time for them. The home organises various activities and entertainment throughout the week, giving residents plenty to look forward to. Staff have been known to mark special occasions too — one couple were delighted when the team made an effort to celebrate Valentine's Day together.

Lens 02

What inspectors have recorded

Staff are available around the clock at Magnolia House, with families describing them as caring and helpful during visits. The team responds quickly when residents need assistance, and communication with families appears to work well for most. Though experiences can vary between individual staff members, many families have built good relationships with the care team over time.

Lens 03

How it sits against good practice

Every family's care journey is unique — visiting Magnolia House could help you understand if it's the right fit for yours.

DCC Recommendation

Worth a visit

Magnolia House Residential Care Home, on Chesterfield Road North in Pleasley, Mansfield, was rated Good across all five inspection domains at its last inspection on 7 December 2021. A monitoring review in July 2023 found no evidence that the rating needed to change. The home is registered for 62 residents, specialises in care for older adults including people living with dementia, and is run by Haigh Healthcare Limited with a named registered manager, Miss Gemma Louise Elliott, in post. The main uncertainty here is that the published inspection text is very thin. It confirms the Good rating but provides almost no specific observations, staff or resident testimony, or descriptions of day-to-day practice. A Good rating is reassuring, but it is now over three years old, and the level of detail available is not enough on its own to judge whether this home is the right fit for your parent. Before making a decision, visit in person, ask to see the staffing rota for a typical week including nights, ask how the team supports people with dementia specifically, and speak to the registered manager face to face. The checklist above sets out every question worth raising.

The three questions to ask when you visit

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In Their Own Words

How Magnolia House Residential Care Home describes itself — collected from its own website. DCC has not edited or independently verified the content in this tab.

What Magnolia House Residential Care Home says about itself

Modern spaces where families feel warmly welcomed in Mansfield

Compassionate Care in Mansfield at Magnolia House Residential Care Home

When families first walk through the doors at Magnolia House in Mansfield, they often comment on the bright, clean atmosphere that greets them. This residential care home provides round-the-clock support for older adults, with particular experience in dementia care. The modern facilities and organised activities help create a comfortable environment where residents can feel at home.

Care & specialisms

Who they care for

    Magnolia House specialises in residential care for adults over 65, with particular expertise in supporting those living with dementia.

    How they describe their dementia care

    The home's dementia care includes structured activities designed to engage residents at different stages of their journey. Staff work to create a secure, familiar environment where those with dementia can maintain their daily routines with appropriate support.

    “Every family's care journey is unique — visiting Magnolia House could help you understand if it's the right fit for yours.”

    DCC does not edit or curate content in this tab. For independently curated information, see The Evidence and DCC Verdict.

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    Related:

    What Real Families Say About Dementia Care Homes: The Eight Things That Matter Most

    A Which? Report for Care Homes: Real Family Reviews, Not Just Official Inspections

    Step-by-Step Guide to Finding a Care Home for Your Mum in the UK

    What Does 'Dementia Specialist' Actually Mean? How to Tell If a Care Home Really Is One

    Best UK Website for Comparing Dementia Care Homes (Beyond CQC Ratings)

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